After FedEx acquired Kinko’s, from CEO Fred Smith:
“Operate independently. Manage collaboratively. Compete collectively.”
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Kevin Kruse is a NY Times bestselling author and keynote speaker. Get more success and tips from his newsletter at kevinkruse.com and check out keynote video clips. His new book, Employee Engagement 2.0, teaches managers how to turn apathetic groups into emotionally committed teams.
