What should you look for as you recruit new hires in 2013? As an employee yourself, what traits will serve you best in the years ahead? Late last year IBM conducted interviews with 1,709 CEOs around the world, and published the results in a white paper titled “Leading Through...

In a special initiative called Project Oxygen, Google unleashed its famed statisticians to analyze 10,000 observations about managers, across more than 100 variables, to find out how to build the perfect boss. Their resulting manifesto identifies 8 qualities, presented in order of importance: 1. Be a good coach Provide...

I just wrapped final edits and did jacket approval for my new book, co-authored by Kenexa’s Rudy Karsan.We: How to Increase Performance and Profits Through Full Engagement (Wiley, January 2011) describes our new era where work and life are blended as opposed to balanced, entitlements are a thing of...

“Share knowledge. It’s a way to achieve immortality.” — Dalai Lama The times in my career that I’ve been the happiest have been when I’ve been able to spot and help unleash someone’s hidden potential. Watching Christine go from receptionist to six-figure sales star in two years. Watching Andy...