(Reprinted from my column, Super Human Capital, on Forbes.com.) My focus—in practice and in study—has been on how to unleash incredible talent in order to build great companies. I call my approach “Super Human Capital” because I believe a talented fully engaged workforce has a lot in common with...

I just wrapped final edits and did jacket approval for my new book, co-authored by Kenexa’s Rudy Karsan.We: How to Increase Performance and Profits Through Full Engagement (Wiley, January 2011) describes our new era where work and life are blended as opposed to balanced, entitlements are a thing of...

I love Roy Williams, The Wizard of Ads, and his weekly Monday Morning Memo. But he once wrote something that is very, very wrong: I’ve encountered dozens of business owners who believed in their hearts they had extraordinary employees. None of them ever did. Properly enforced systems, methods, policies...