employee engagement

  • Book Review: Lead Inside The Box

    By Kevin on July 17, 2015

    Should you spend more of your time developing the weaker members of your team, or focus on making your star performers even better? As I’ve led teams over the years, one of the most difficult challenges is where to spend my limited time and energy.  Everyone on my team...

  • 1 Leadership Key That We Never Discuss

    By Kevin on July 6, 2015

    When I suggested that the best way to deal with that lone disengaged employee is usually to fire them (in my video “How to Deal with a Disengaged Employee”) I received a lot of emails, both from people supporting my position and those thinking I was being a bit...

  • How to Deal with a Disengaged Employee

    By Kevin on April 25, 2015

    What do you do about that one negative team member who just doesn’t want to get engaged? https://youtu.be/iR5k3HdcvBY Probably the one question I get more often than any other is people emailing in saying, “Kevin, I think I’m being a good leader. I get good overall engagement scores...

  • Matt Heller’s Advice for Engaging Seasonal Workers

    By Kevin on March 5, 2015

    Matt Heller is the author of The Myth of Employee Burnout and is an expert on employee engagement in the amusement park industry. I recently asked Matt his thoughts on how to engage seasonal workers. Our interview is below. Kevin Kruse: I believe that some people are more likely...

  • 27 Best Employee Engagement Quotes

    By Kevin on February 9, 2015

    This collection of employee engagement quotes can clarify the value of employee engagement and provide the inspiration to drive emotional commitment throughout your organization. I hope you’ll share this short collection of engagement quotes with others in your organization. “To win in the marketplace you must first win in...

  • Employee Engagement Definition

    By Kevin on January 21, 2015

    What is the REAL employee engagement definition? How is it different from employee satisfaction or even happiness? http://youtu.be/Uu7EG6EZeAM Let’s start with what it’s not. See, a lot of people think employee engagement is the same as employee satisfaction, but satisfaction doesn’t raise the bar high enough. See, I...

  • 3 Big Ideas from The Culture Engine, by S. Chris Edmonds

    By Kevin on December 3, 2014

    Interested in creating a high-performance culture on your team or in your company? I just finished Chris Edmonds’ new book, The Culture Engine. Three BIG IDEAS… 1) Companies should have an “organizational constitution” which is a written document that clearly states – purpose – values – strategy – goals...

  • ERGs, Friendship, and Employee Engagement

    By Kevin on September 29, 2014
    Despite the confusion around the question, the data is clear that friendship is more important than pay or benefits, and strongly correlates to productivity, safety, customer loyalty and profitability (source: The Collective Advantage, Gallup). So how can leaders foster friendships in the workplace, for the benefit of the organization as a whole? One answer is employee resource groups.
  • A System for Running Great Meetings

    By Kevin on September 5, 2014
    How can you run a great meeting that is engaging for participants, productive, and a great investment of everyone's time?
  • How to Receive Feedback and Criticism

    By Kevin on August 14, 2014
    How can you take the sting out of feedback, and use it grow and get closer to achieving your full potential? We all say we want feedback, but we don’t really. What we truly want is to be liked, to be loved, to fit in, to have our boss think we’re awesome. And criticism, by definition, is letting us know that we still have some work to do. It puts a ding in our self-worth and ego.

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