By Kevin on April 25, 2015
What do you do about that one negative team member who just doesn’t want to get engaged? https://youtu.be/iR5k3HdcvBY Probably the one question I get more often than any other is people emailing in saying, “Kevin, I think I’m being a good leader. I get good overall engagement scores...
By Kevin on November 22, 2012Definition: Employee engagement is the emotional commitment the employee has to the organization and its goals. This emotional commitment means engaged employees actually care about their work and their company. They don’t work just for a paycheck, or just for the next promotion, but work on behalf of the organization’s goals. When employees care—when they are engaged—they use discretionary effort.
By Kevin on October 22, 2012
A great quote can provide personal inspiration and can be used to educate others. Below are my top 100 leadership quotes of all time. (Have a favorite quote that didn’t make my list? Share it out in the comments section below!) A leader is best when people barely know...
By Kevin on September 18, 2012
Employee engagement is the emotional commitment an employee has to the organization and its goals, resulting in the use of discretionary effort. An employee’s discretionary effort results in the Engagement-Profit chain. Because they care more, they are more productive, give better service, and even stay in their jobs longer....
By Kevin on July 26, 2012
What’s wrong with traditional annual performance reviews, and how can they be fixed? Previously I wrote an article on the problems of traditional, annual performance appraisals. They are flawed because of the annual schedule, one-size-fits-all evaluation standards, simplistic 5-point scale, and the fact that criticism is tied to compensation....
By Kevin on July 1, 2012
(Reprinted from my column on Forbes.com) The first day at a new job. Excited but nervous. Shoot, why didn’t I wear a tie? They said business casual but my boss is wearing a tie. Oh geez, that woman again, I just met her and I forgot her name already....
By Kevin on June 24, 2012
You have an opening, and you only want to hire the cream of the crop. “A-players” you probably call them. So you post a job opening your website, on other job boards, and give it to your recruiter, and your ad reads something like this: “AverageCo seeks blah blah...
By Kevin on March 19, 2012
Las Vegas. The Venetian. 5:32am. Did you notice where I’m writing this from, and more importantly, when? Five. Thirty-two. AM. Lady Gaga’s “Telephone” blares from the speaker overhead. Nope, I haven’t just finished an all-nighter at the tables (although I can hear some hoots and hollers from where I...