What Is Employee Engagement

November 22, 2012

100 Best Leadership Quotes

October 22, 2012

A great quote can provide personal inspiration and can be used to educate others. Below are my top 100 leadership quotes of all time. (Have a favorite quote that didn’t make my list? Share it out in the comments section below!)

  1. A leader is best when people barely …

Employee Engagement Research (Master List of 32 Findings)

September 18, 2012

Employee engagement is the emotional commitment an employee has to the organization and its goals, resulting in the use of discretionary effort.

An employee’s discretionary effort results in the Engagement-Profit chain. Because they care more, they are more productive, give better service, and even stay in their jobs longer. All of …

Feedforward Coaching Instead of Annual Reviews

July 26, 2012

What’s wrong with traditional annual performance reviews, and how can they be fixed?

Previously I wrote an article on the problems of traditional, annual performance appraisals. They are flawed because of the annual schedule, one-size-fits-all evaluation standards, simplistic 5-point scale, and the fact that criticism is tied to …

1 Thing Every New Hire Should Get On Their First Day of Onboarding

July 1, 2012

(Reprinted from my column on Forbes.com)

The first day at a new job. Excited but nervous. Shoot, why didn’t I wear a tie? They said business casual but my boss is wearing a tie. Oh geez, that woman again, I just met her and I forgot her name …

Never Ask for a Resume If You Want to Hire a Superstar

June 24, 2012

You have an opening, and you only want to hire the cream of the crop. “A-players” you probably call them.

So you post a job opening your website, on other job boards, and give it to your recruiter, and your ad reads something like this:
“AverageCo seeks blah blah blah and requires …

Goodbye 9-to-5. Welcome to the New Normal.

March 19, 2012

Las Vegas. The Venetian. 5:32am.

Did you notice where I’m writing this from, and more importantly, when? Five. Thirty-two. AM.  Lady Gaga’s “Telephone” blares from the speaker overhead.

Nope, I haven’t just finished an all-nighter at the tables (although I can hear some hoots and hollers from where I sit).

In an hour …